Returns & Exchanges

At Irohas Photo, we want you to be completely satisfied with your high-end camera equipment and accessories. If your gear doesn't meet your expectations, you can return most items in their original condition within 30 days of delivery.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

2

Prepare Your Gear

Carefully pack the item in its original manufacturer packaging, ensuring all manuals, lens caps, cables, and warranty cards are included to avoid restocking fees.

3

Secure Shipping

Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, ensuring the package is securely sealed for transit.

4

Inspection and Refund

Once our technicians verify the equipment's condition, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing