Returns & Exchanges
At Irohas Photo, we want you to be completely satisfied with your high-end camera equipment and accessories. If your gear doesn't meet your expectations, you can return most items in their original condition within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare Your Gear
Carefully pack the item in its original manufacturer packaging, ensuring all manuals, lens caps, cables, and warranty cards are included to avoid restocking fees.
Secure Shipping
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, ensuring the package is securely sealed for transit.
Inspection and Refund
Once our technicians verify the equipment's condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing